Managed IT Solutions

Your servers and accompanying PCs are the heart and soul of your company’s IT network. They provide the means by which all the users on your network utilize the technological resources that make them productive. Since that infrastructure is complex, with many possible trouble spots, it’s difficult to keep an eye on everything, and even more difficult to respond when any, or many, issues arise. With Managed Servers and Desktops, your network is monitored 7 days a week, 24 hours per day. A staff of experienced IT professionals will perform regular maintenance tasks to prevent difficulties and will also be ready to respond whenever a problem may occur.

Servers - Our systems monitor the base operating system, email servers, database servers and backup processes. Hundreds of key system thresholds are monitored and alerts are sent to our dedicated service ticket system for any issue that may arise. A Dedicated team of system engineers troubleshoot, resolve problems, and proactively perform necessary preventative maintenance on your servers. Various hardware and software inventory reports are available so you will be able to understand the assets which you own. Operating system patches can also be applied based upon the plan option selected.

Desktops - Our plans provide a comprehensive preventative maintenance regiment for desktop and laptop computer keeping them secure and operating at peak levels of performance. All Desktop plans include Email Protection which includes Advanced SPAM Filtering, blocking 99% of SPAM, with little to zero false positives. Remote Desktop and Laptop support tools allow our Help Desk Engineers to remotely control and share your devices for quick action. Operating system patches can also be applied based upon the plan option selected.

There are two options when it comes to network management - wait for a problem to arise and react or our approach.... prevent problems from arising in the first place and implement a plan with your business goals at the center. Most IT companies make a living off their client's pain. For most IT service organizations (and departments), their value is proven when you have emergencies that equate to job security or in the case of an IT provider, a big invoice. We started asking ourselves, "Why wait until a client has an issue? Why not eliminate the problem to begin with through a systematic, well thought out approach to IT?"

We want to help you move beyond computer repair and computer support. For one fixed monthly fee, we take full responsibility for managing your Information Technology through what is often called network managed services. Our wealth of knowledge and a depth of experience are made available to you for a budgeted monthly fee. Most of our clients are finding that this is significantly less expensive than having their own IT staff while providing tools and network management that have only been seen in substantially larger enterprise clients. Our approach is innovative and simple....Isn't it about time you had a true IT partner?