BridgiCare™ Remote Support

This area of the site is for BridgiTech Clients and Premium Members. Please contact the Support Desk for more information.

Immediate Remote PC Support

For remote PC Support, please download the BridgiTech's Remote Support Tool. Once you have downloaded the tool, please call the Support Desk at 1-800-451-9156.

Once ready, you will be asked to run the program to initiate the support session. The BridgiTech Remote Support Tool is based on UltraVNC SC, a safe and effective solution for remote desktop support.

UltraVNC SC is a safe solution for online support for the following reasons:

• UltraVNC SC must be initiated by you: you need to voluntarily start the program to initiate the connection.
• You can terminate the connection anytime you wish.
• This version of UltraVNC SC can only be used to establish a connection to BridgiTech's Support Support Desk.
• UltraVNC SC does NOT support incoming connections or unattended service connections.
• UltraVNC SC is automatically and systematically uninstalled when the connection is closed (although you may safely leave the SC executable on your system for future support sessions).